Retail Horticultural Manager

Arboretum, Ireland’s award-winning Garden and Lifestyle Centre, is looking for a Retail Horticultural Manager in our Leighlinbridge Store in Carlow to lead and grow our vibrant horticulture department.

If you’re a knowledgeable horticulturist with a flair for retail and a love for engaging with customers, this is your opportunity to cultivate success in a thriving and innovative business!

Key Responsibilities

• Lead, train and support a team of employees to provide outstanding customer service and plant care advice.
• Day-to-day management and coordination of team members, ensuring they are carrying out their assigned tasks to the required standards.
• Oversee and manage the DIY Department within the Garden Centre.
• Manage stock, including ordering, goods inward, merchandising, and stock control to maintain a vibrant and well-stocked retail space.
• Implement sales strategies, promotions, and seasonal product planning.
• Foster strong relationships with customers, providing expert guidance tailored to their needs and resolving any customer queries in a timely manner.
• Manage budgets, sales targets and performance metrics to drive business growth.
• Ensure all relevant POS, plant labelling, and displays are correct and up to date.
• Maintain a clean, organised and visually appealing store environment.
• Ensure the health and quality of plants through proper care, handling and maintenance.
• Oversee and manage Health and Safety requirements for the Garden Centre/DIY retail areas.
• Keep up to date with current product knowledge and consumer trends.

The Ideal Candidate

• Retail Management or Supervisory experience, preferably in a garden centre or with a horticultural background.
• A Horticultural qualification, with the ability to demonstrate a strong knowledge in gardening and plant care.
• Experience leading teams, mentoring staff, and creating a positive and productive workplace culture.
• A strong customer focus, with a genuine interest in helping customers find the right plants and products for their needs.
• Detail-oriented to ensure plants are well-maintained, displays are inviting, and operations run smoothly.
• Excellent communication skills when dealing with customers and team members.